Deborah Unwueni Ekunke

Provided technical support for all IT operations, resolving hardware and software issues for laptops, desktops, and printers, ensuring 99% system uptime.

Managed and monitored network connections, assisting network engineers in configuring and maintaining reliable internet access for over 200 staff and students.

Updated and managed the organization's WordPress website, publishing new content, announcements, and advertisements to enhance online presence and engagement.

Set up and managed over 50 online meetings and webinars using Zoom, ensuring seamless connectivity and coordination for virtual events.

Oversaw all IT infrastructure, implementing security protocols and system updates to maintain data integrity and operational efficiency.

Coordinated weekly transportation for over 100 members, optimizing pickup times and routes for 20% increased efficiency.

Managed and led a logistics team of 5+ members, maintaining smooth communication and operational flow.

Ensured the availability and readiness of 10+ vehicles, guaranteeing timely conveyance for all scheduled events.

Created and managed content for event promotions and communications, leading to a 25% increase in participant engagement.

Researched and developed relevant discussion topics, enhancing the value and relevance of community events.

Coordinated with over 10 guest speakers, ensuring seamless presentations and enriching attendee experience.

Moderated live events, ensuring smooth execution and fostering positive audience interaction.

Provided technical support for hardware networking, system troubleshooting, and digital infrastructure setup, reducing downtime by 15%.

Configured and managed network devices, ensuring stable connectivity and performance across multiple client sites.

Authored all social media content, digital marketing materials (email campaigns, blog articles, web copy), and SEO-optimized content, increasing organic traffic by 20%.

Coordinated over 10 virtual meetings and training sessions using Zoom and Microsoft Teams, facilitating effective remote collaboration.

Collaborated with the video team to script explainer videos and promotional content, enhancing digital outreach and engagement.

Developed and scheduled engaging content across all social media platforms, achieving a 30% increase in audience engagement and brand visibility.

Wrote and edited compelling captions, posts, and promotional content for various campaigns, effectively communicating brand messages.

Coordinated flyer designs and ensured timely posting, supporting marketing initiatives and campaign deadlines.

Managed prompt responses to messages and inquiries, maintaining consistent brand voice and improving customer relations.

Accurately processed customer payments and issued receipts for gas refills and accessory purchases, handling an average of 50+ transactions daily.

Maintained daily records of inventory and gas accessories, reducing discrepancies by 10% through meticulous tracking.

Reconciled cash transactions and submitted daily financial reports to the director, ensuring 100% accountability.

Managed customer queues and inquiries efficiently, enhancing overall customer experience and satisfaction.

Supervised product quality and compliance for four key departments, ensuring adherence to safety standards and reducing product returns by 15%.

Regularly inspected shelves to remove expired, opened, or damaged products, maintaining high product freshness and quality standards.

Led a team of 3 to maintain cleanliness and organization, improving section presentation and operational efficiency.

Monitored stock levels and submitted daily restocking requests, preventing out-of-stock situations for key products.

Collected blood samples from patients for diagnostic testing, maintaining patient comfort and safety.

Performed various laboratory tests including HIV, malaria, typhoid, urinalysis, and microbiological assays, ensuring accurate results.

Recorded daily patient test logs and maintained accurate records, improving data integrity and traceability.

Prepared and documented test results for patients, facilitating timely communication of critical information.

Ensured proper handling of specimens and strict adherence to lab safety protocols, maintaining a secure and compliant environment.

Maintained a clean and organized shop environment, enhancing customer appeal and shopping experience.

Attended to an average of 30+ customers daily, professionally addressing needs and ensuring high satisfaction.

Recorded daily sales and reconciled cash figures, ensuring 100% accuracy in end-of-day accounts.

Restocked inventory and identified/removed expired products, maintaining optimal product availability and quality.

Planned and delivered age-appropriate lessons in literacy, numeracy, and creative subjects for up to 20 preschool children.

Developed weekly lesson plans and classroom activities, contributing to a 15% improvement in student engagement and developmental milestones.

Managed classroom behavior effectively, promoting positive discipline techniques and a safe learning environment.

Communicated regularly with parents on child progress, fostering strong home-school partnerships.